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Creating A Patient-Centered Practice

If you work in healthcare then you know that patient-centered medical practices are on the decline. Patient-centered care puts the preferences, needs, and values of patients first, which is how it should be! 

However, as healthcare professionals, we’re often too busy and too pressed to make patients our number one priority. But where did we go wrong? When did the healthcare system start valuing paperwork over patients? 

My guest speaker on this week’s podcast may have the answer. Teri Dreher, RN & Founder of NShore Patient Advocates recalls her personal experiences working in the ICU on our call. She mentions that she noticed a shift in patient care at the birth of the technological era–when nurses were left with endless charting and paperwork. 

Could this be the cause of poor patient care? 

According to the Institute for Healthcare Improvement, nurses spend an average of 70% of their time working directly with patients. Other sources site significantly less. Either way, patients aren’t getting enough time with nurses and doctors, leading to poor quality of care. 

As the pressures of the healthcare system build, more and more nurses are seeking fulfillment by starting their own practices. From cannabis consulting to IV hydration, legal nurse consulting to concierge nursing, and everything in-between there are plenty of opportunities for nurses to get away from the pressures of the healthcare system and offer A+ patient-centered service. 

Teri Dreher is doing her part to advocate for her patient’s needs through professional advocacy services. By going to the hospital with her patients Teri ensures they receive the optimal service they deserve.  

But you don’t need to be a professional patient advocate to provide your patients with supreme care. If you’re looking to open up a patient-centered practice, take into account these tips for creating patient-centered services: 

  • Understand Needs– What do your clients really need? Talk to your patients and be flexible in your services, so you can meet your patient’s specific needs. 
  • Answer Questions– Answering your patient’s questions can go a long way. This also includes translating medical jargon into easy-to-understand language that opens up paths of communication between you and your patients. 
  • Identify Weaknesses– Be real with yourself and ask the hard question; what can I be doing better? Taking inventory of your strengths and weaknesses will help you improve your services and identify pitfalls in patient care. 

It’s time to get back on track and put your patient’s needs first! If you’re interested in being your own boss and learning how to create a patient-centered practice, then get in touch with us today!

To listen to my podcast episode with Teri, click here

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